Privacy PolicyPrivacy Policy

At KASTERVO, we value and respect the privacy of our website visitors and users. We abide by the relevant local and EU Data Protection Regulations as well as by the GDPR Regulation. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us when you visit our website and when you use our cloud services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information: We may collect certain personally identifiable information when you voluntarily provide it to us through our website and /or subscribe to our cloud services. This may include your name, email address, phone number, invoicing and bank account details, and any other information you choose to provide or is requested based on our contractual relation.

1.2 Usage Information: We may automatically collect certain information about your usage of our website and cloud services. This includes but is not limited to your IP address, browser type, operating system, referring URLs, usage patterns, and other statistical data, interaction with our website pages and features, log files, and any other relevant type of data necessary for the provision of our services.

1.3 Cookies and Similar Technologies: we use cookies and similar technologies to collect information about your browsing experience and the use of our cloud services. These technologies help us enhance user’s experience, improve the performance of our website and of the cloud services we provide to you. You have the option to disable cookies but please be aware that certain features may not function properly.

2. How We Use Your Information

2.1 Provide and Improve our Services: We use the collected information to provide, maintain, and improve our website, its features, including but not limited to personalizing your experience, responding to inquiries, monitor the technical and service requirements for our cloud services and providing customer support.

2.2 Communication and Updates: With your prior consent, we may use your contact details to send you important announcements, updates, or promotional materials related to our services. You have the option to unsubscribe from these communications at any time. This does not apply to important announcements regarding the cloud services you have subscribed. You will receive email notifications including but not limited to notifications regarding scheduled maintenance, service usage or price changes.

2.3 Analytics and Performance: We may use the information collected to analyze trends, gather statistical data, and improve the functionality and performance of our website and cloud services.

3. How We Share Your Information

3.1 Service Providers: We may engage trusted third-party service providers to perform certain tasks on our behalf, such as website hosting, data and cloud hosting, technical support services, analytics, or customer support. These service providers have access to personal and business information as needed to perform their functions but are not allowed to use it for any other purpose.

3.2 Legal Compliance: We may disclose personal as well as company information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, users' safety, or the public, following the provisions of the local and E.U. relevant Regulations.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal and business information from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Websites

5.1 Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Changes to this Privacy Policy

6.1 We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

7.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at
https://kastervo.com/contact.

Last Updated: 2023-10-25